Characteristics of an engaged employee
It should come as no surprise that engaged employees are the best employees. They’re less likely to change jobs, saving companies time and money that come with training new hires, said Thomas Hartley,...
View ArticleAre you ready for the second wave of social media?
When people ask what the next big thing in social media will be, they’re usually looking for an ascendant platform that will supplant Facebook the way Facebook supplanted MySpace or they’re expecting a...
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How do your employees talk to one another?
SmartPulse — our weekly nonscientific reader poll in SmartBrief on Social Media — tracks feedback from leading marketers about social media practices and issues. Last week’s poll question: Is your...
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This week's most clicked
Why is Martha Stewart’s media empire no longer raking in the dough? Why should a good boss never use the phrase “adult supervision”? And why were women in the 17th century so hardcore? Find the answer...
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This week's most clicked
A perky personality attracts customers to Target; how to stop your employees from telling lies; and why one man spent $36 in quarters every day for 11 years. Read about all this and more in this week’s...
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This week's most clicked
What a Navy SEAL learned about leadership from 72 sleepless hours; a beach made of beautiful bottles; and why bosses should be models of good behavior. Read about all this and more in this week’s top...
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Managers should focus on technology and holding onto talent
This blog series is brought to you by the International Foodservice Manufacturers Association (IFMA), the leading trade association for the foodservice industry. This series will focus on ways to...
View Article2 methods to attract and retain employees
John Brandt Jr. is president of The Brandt Group, a consulting firm specializing in business profit enhancement through mystery shopping and dining, training and operational development. Brandt has...
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Foodservice leader shares advice for today’s professionals
This blog series is brought to you by the International Foodservice Manufacturers Association (IFMA), the leading trade association for the foodservice industry. This series will focus on ways to...
View ArticleFrom Global Conference: The flexible workforce
I attended the recent 2012 Milken Institute Global Conference, which included a session focused on workforce issues across demographics, industries and specific companies. One issue highlighted early...
View ArticleAndy’s Answers: How AT&T gets their employees involved in sharing social content
If you’re like 92 percent of people on Twitter, you don’t follow the handles of the places where your friends and family work. It’s a statistic that meant a lot to AT&T’s Senior Manager of Emerging...
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